Refund Policy

Refund Policy

At CURVIVA FIT™, customer satisfaction is our priority. This Refund Policy outlines the circumstances under which refunds may be issued for purchases made on our website.

30-Day Refund Eligibility

We offer a 30-day refund policy starting from the date you receive your order. Refund requests must be submitted within this 30-day period.

Conditions for Refunds

To be eligible for a refund:

  • The refund request must be made within 30 days of delivery
  • The item must be unused and in original condition
  • The item must be returned in its original packaging
  • Proof of purchase may be required

Items that show signs of excessive use, damage, or misuse may not be eligible for a refund.

Non-Refundable Items

Certain items may be non-refundable due to hygiene or safety reasons, unless they arrive damaged or defective.

How to Request a Refund

To request a refund, please contact us at:

Email: info@curvivafit.com

Please include your order number and reason for the refund request. Our support team will review your request and provide further instructions.

Refund Processing

Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.

Approved refunds will be issued to the original payment method used at checkout. Refund processing times may vary depending on your payment provider.

Shipping Costs

Shipping charges are non-refundable unless the return is due to a defective or damaged item.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us immediately. We will arrange a replacement or refund at no additional cost.

Late or Missing Refunds

If you have not received your refund after approval, please check with your bank or payment provider first. If the issue persists, contact us for assistance.

Policy Updates

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page.

Contact Us

For any questions regarding refunds, please contact us at:

Email: info@curvivafit.com

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